If It's Plumbing And It's Urgent, Call Us
Most plumbing emergencies get worse fast. Catching it in the first hour can be the difference between a quick fix and a flooded basement. Here's what we respond to around the clock.
Burst Pipes
Frozen pipe break, pinhole leak gone wrong, or sudden pipe failure. We stop the water and fix the line.
Flooding & Major Leaks
Water where it shouldn't be. We find the source, stop it, and assess what needs repair before the damage spreads.
Sewer Backups
Wastewater backing up into the home is a health hazard. We clear the line same-day and find out what caused it.
No Water in the House
Lost all water pressure or the supply just stopped. Could be a main line issue, frozen pipe, or shut-off valve failure.
No Hot Water
Water heater failure, gas valve issue, or breaker problem. We diagnose and either repair or replace same-day.
Toilet Overflows & Clogs
The kind that won't stop running, won't drain, or just flooded the bathroom floor. We're on the way.
Gas Smell or Gas Leaks
Suspect a gas leak? Leave the building, call your gas utility first, then call us once it's safe to enter.
Frozen Pipes
Frozen lines about to burst, or pipes that already cracked. We thaw, repair, and help prevent it next winter.
Stop the Damage Before We Arrive
After you call, here's what to do in the first 5 minutes. The faster you stop the water, the less damage you're paying to repair later.
Quick Damage Control
- Find your main water shut-off valve and turn it clockwise until it stops. Usually in the basement, crawlspace, or near where the main line enters the house.
- If it's a single fixture (toilet, sink, water heater), use the local shut-off valve under or behind the fixture instead.
- Smell gas? Don't flip switches. Don't light anything. Get everyone outside and call your gas utility first, then call us.
- Sewer backup? Stop using all drains and toilets in the house. Every flush makes it worse.
- Move belongings off the floor and put towels or buckets where water is pooling.
- Take photos of the damage for your insurance claim before cleanup.
Every Minute Costs You Money
Call now. Real plumber. Real answers. Real fast.
Call (720) 664-7748From Your Call to Water Off
We don't waste time. Here's exactly what happens when you call.
You Call. We Answer.
A real person picks up 24/7. Tell us what's happening and we'll dispatch a plumber immediately.
Plumber En Route
You get the tech's name and an arrival window. We'll talk you through stopping the damage while they're on the way.
Diagnose & Quote
Licensed plumber arrives, finds the source, and gives you a clear written quote before any work starts.
Fix It Right
Most emergency calls are resolved in the same visit. We back the work with a 1-year warranty.
The Big Apple Commitment
Every emergency call gets the same standards. No exceptions.
Live answer, 24/7
No phone trees, no voicemails, no callbacks during your emergency.
Upfront written pricing
You see the cost before we touch a wrench. No surprises mid-job.
Licensed, insured, background-checked
Real plumbers in branded trucks. No subcontractors.
1-year warranty on parts & labor
Every emergency repair backed in writing.
Wisetack financing available
Spread the cost over time if it's a bigger fix.
Local. Owner-operated.
We live here. Our reputation in this community is the only thing keeping the lights on.
1,000+ Five-Star Reviews From Colorado Homeowners
"After a braided hose from my water heater burst at 6:00 a.m., I contacted multiple plumbing companies, only to be told they were either closed or unavailable until later in the day. Big Apple Plumbing stood out immediately — when I called, they informed me a technician could arrive within 1-2 hours, and they delivered on that promise. Gabriel was our technician, and he was exceptional."
— Chris C. · Google Review
"Got the job done in a very efficient time and manner. Would highly recommend. BTW Gabriel is a Master Plumber."
— Terrie P. · Google Review
"They arrived on time, were incredibly thorough, and took care of my issues without any hassle. I can't thank Big Apple Plumbing enough."
— Michael W. · Google Review
Emergency Plumbing FAQs
Are you really available 24/7?
Yes. A real person answers the phone day, night, weekends, and holidays. If you have a plumbing emergency in Westminster, Broomfield, Thornton, or Wheat Ridge, call (720) 664-7748 anytime.
How fast can you get here?
Most emergency calls get a plumber dispatched within an hour. Exact arrival time depends on where the techs are when you call. You'll get a real arrival window, not a vague "later today."
What does an emergency call cost?
It depends on the job. We give you a written, itemized quote before any work starts. You see exactly what's included before we begin. Wisetack financing is available on qualifying jobs.
What should I do before you arrive?
Shut off the water at the main valve if it's actively flooding. For a single fixture, use the local shut-off under or behind it. Take photos of the damage for insurance. We'll talk you through the rest when you call.
Do you handle commercial emergencies?
Yes. We work with both homeowners and local businesses in the Denver metro. Call and tell us what's happening.
Is there a warranty on emergency work?
Yes. Every repair is backed by Big Apple's 1-year parts and labor warranty.
Talk to a Real Plumber Right Now
No phone trees. No voicemails. No waiting around.
(720) 664-7748 Available 24/7 · Westminster · Broomfield · Thornton · Wheat Ridge